********* FORT WORTH ORDERING PAGE *********
-->Delivery specifics to be posted on facebook at 6pm on Friday, May 17th<--
Set an alarm on your phone to check the facebook page at that time and hit REFRESH!
ORDERING IS CLOSED!!
Orders were open until Monday, April 22nd at 11:59pm
for delivery on Monday evening May 20th.
On Friday May 17th at 6pm, I will post the signup sheet for you to choose your timeslot.
PLEASE BE SURE to choose your timeslot BY SATURDAY NIGHT, May 18th.
Please visit the facebook page on that date and time and hit REFRESH.
At that time, please read the facebook post and then immediately choose a timesot.
All timeslots must be chosen by SATURDAY NIGHT, May 18th.
Please set an alarm on your phone so you don't miss it, facebook notifications are NOT RELIABLE and you probably will not get a notification from facebook.
**Please order for at least 11 weeks this time, to make it to the next delivery, and that includes the STRONGLY RECOMMENDED extra week, in case of any shipping delay!**
Please ALWAYS watch the facebook page for delivery date details and announcements.
**Please note that you must be a current member of our facebook group in order to participate, as all announcements will be posted there.**
https://www.facebook.com/groups/dfwrawcoop
ROSS WELLS PARTICIPATION AGREEMENT AND QUIZ
***BEFORE YOU PLACE YOUR FIRST ORDER***
Please review entire agreement below carefully, then scroll back up and
---> CLICK HERE TO TAKE THE QUIZ <---
| Organizer’s Info: Cindy Gordon 214-535-4367 |
Delivery location: (click address for map) Woods Distribution Solutions, LLC 2900 Meachum Blvd, Fort Worth, TX 76137 |
Intro:
This group services DFW and beyond, as far as you are willing to travel to our delivery day location! As a group, we combine our orders via this website and order from Ross Wells, to get wonderful quality food at wholesale pricing. Products are delivered together on to our Delivery Location listed above, where we all meet and sort the product out, and then take our individual orders home. Please realize that it is a privilege, not a right, to participate with our Facebook group, and lack of cooperation could lead to being removed from the group at the group admins' discretion. It takes a LOT OF WORK to put these orders together, and if we want to continue ordering, we must work together to: Place orders carefully, pay immediately, show up to help on delivery day, and always be cooperative with each other. We have a wonderful group of people here, let's work together to keep it as simple as possible, and we'll keep improving and learning as we go.
DALLAS OR FORT WORTH?
We are divided into 2 groups: FORT WORTH and DALLAS
(YOU ARE ON THE FORT WORTH ORDERING PAGE AT THIS MOMENT. THE DALLAS ORDERING PAGE IS LOCATED HERE. THE SHERMAN ORDERING PAGE IS LOCATED HERE)
Benefits of Co-op Orders:
- Great quality raw food
- Happy & well fed pups at insanely affordable wholesale prices!
Challenges of Co-op Orders:
- Unknown exact delivery date at time of ordering: We know which week delivery will take place, but we do not know what day and time, other than it will be a WEEKDAY EVENING (6pm or later). (Typically delivery has happened in the first few days of the week, Mon or Tues, but that is not guaranteed.) We have no control over when the delivery will be made, zero.
When do we know delivery day & time?
3-4 Days before Delivery day. It will be posted on the facebook group no later than 6pm the Friday before delivery week. Please, set an alarm on your phone to visit the facebook page on the Friday before delivery week at 6pm and refresh the page, it will be posted by then. Please don't call, text, private message, post, panicking..."when is delivery day??? Did I miss it???" Just visit the facebook group on the Friday before delivery week at 6pm and refresh the page, you will find this information. Why? Because the delivery day is determined by the shipping company after the order has left Ross Wells. The shipping company will then plan their route for all of their orders on that route, and at that point they will call and give me the delivery date and time. AS SOON AS I RECEIVE THAT CALL, I POST THE INFO ON OUR FACEBOOK PAGE. At times this mystery might be inconvenient for you. If you want to order but cannot be there, it's ok, but YOU MUST send someone to pick up for you. And please don't wait until the last minute to find someone. Check the location map on our facebook page for where members live, and it always is nice to offer a little something (gas money or dog food!) to the person who helped you out in a pinch!
PRODUCTS ARE HEAVY (40 or 50 lbs each item). Doubling up on carrying a box makes it very easy, ask for help! If you are sending someone in your place, this person should ideally be able to pick your order which means some heavy lifting will be involved. Don't send your 80 year old grandma unless she's ripped or bringing help! That said... if you are disabled, injured, have a bad back, leg, etc, you're pregnant, you just had surgery, etc... please let us know, and we WILL find someone to help you! We want everyone to be able to order, regardless of their physical ability to move boxes. Do not be shy about asking for help.
SAFETY NOTE: Do not overload your vehicles!! That is a very serious safety concern!! Please check the load capacity on your vehicle before you make plans to take home 1000+ pounds! Easiest way is to use google, for example: “load capacity of a 2008 chrysler town and country” will show you exactly what you car can safely carry, with good tires, etc. Remember, that weight capacity INCLUDES passengers, so be sure to remove your weight and your passenger’s weight from the allowable total. More general info here on this topic here: https://www.consumerreports.org/cro/news/2013/09/the-heavy-reality-of-car-weight-limits-and-weight-capacity/index.htm
Purchases are for personal use only:
By purchasing with our co-op, you are agreeing that this is for YOUR PERSONAL USE ONLY, and not for resale. Reselling is cause for immediate removal of the co-op. Everyone pays for their own order, no exceptions. If you end up not being able to use the product personally, you may offer it back for sale, at cost or less than cost, to the group members on the facebook group, with admin approval. Contact Cindy, she will gladly help you, to make sure you never get stuck with product you can't use.
No refunds or changes:
There will be no refunds or changes to your personal order, once your personal order is placed. PLEASE THINK IT THROUGH BEFORE YOU PLACE YOUR ORDER, THERE ARE NO EXCEPTIONS TO THIS RULE. That being said, there are many people that will fight for the opportunity to purchase your order if you don't want it. (Most people wish they had ordered more!) So if you don't want your order, simply post on our group's Facebook page, and others will scramble for it, especially if you offer it at a discount. You can do this either before or after delivery. If you sell your order to someone else BEFORE delivery day, please let us know so we can adjust who is picking it up. If you place your order and then wished you had ordered more, no problem, just place another order on the website!
Shipping and delivery fees:
All products shown on this site have the shipping costs INCLUDED in their pricing. Shipping cost includes all expenses (shipping fee from Ross Wells, supplies, printing, warehouse fee, and organizer fee) and is split up per pound among our entire order. You will be able to review the total and clearly see your total cost before pressing submit. Sales tax of 8.25% will be added to each order.
How to order:
I have set up this shopping cart to facilitate our ordering process. The product categories are listed across the top of this page. Most folks will start and finish their shopping at the BLENDS category. Browse, select, and checkout. There are THREE steps in the checkout process, make sure you go through all three steps to submit your order. You will be guided through these steps if you just glance at the top of the page during the checkout process. After you submit your order, you will receive an order number on the screen, and a confirmation email with your order details. If you don’t see an order number, you probably didn’t go through the entire checkout, please look for the order number to verify that you're done. Please note, the website WILL require your address during checkout, but ALL ORDERS WILL BE DELIVERED TOGETHER TO LOCATION INDICATED ABOVE ON DELIVERY DAY. NOTHING WILL EVER BE SHIPPED TO YOUR HOME.
Payment:
We take payment via our ordering site only, using a credit or debit card. (No PayPal) American Express is not accepted. Use any other debit or credit card to make the payment. Follow the shopping cart process all the way through, it will walk you through 3 steps, and it will indicate step 1 of 3, step 2 of 3 and step 3 of 3. On the final confirmation screen once you have completed your order, you'll see your ORDER NUMBER. Once you have an ORDER NUMBER, you can be confident that your order is completed, so make sure you see your order number on the final screen! It is your responsibility to purchase DURING THE OPEN ORDER PERIOD, so that it is included in our order to Ross Wells. Orders received before or after the order period will not be included in the order, they will be refunded minus the transaction fee incurred.
Delivery Day! (PLEASE NOTE UPDATES TO THIS PARAGRAPH)
When delivery day arrives, we have a system that is described on our facebook page "delivery day post" in detail each time. Be sure to read the post for updates/changes. Generally speaking: On THURSDAY I will post the delivery day info on the facebook page. In that delivery day post, I will share a link to a signup sheet for you to choose a timeslot. You have Thursday night and all day Friday to choose your timeslot, so I can confirm everyone has chosen a timeslot by Saturday. I am on the road all day Sunday, as the same truck brings the food to Houston and Austin on Sunday, then comes to Ft Worth on Monday. So please, make sure that you have selected your timeslot NO LATER THAN FRIDAY NIGHT so I can have paperwork ready for our delivery before traveling. On Delivery day, everyone will come during their timeslot to pick up their order. You must be on time, and you will be in and out in 10 min max, provided we are running on time. CHECK THE FACEBOOK PAGE on delivery day for any updates!! Sometimes the truck is early! No worries, we will never start early. Sometimes the truck is late!! Be sure to check the facebook page on delivery day, because if that is the case, as timing adjustments will have to be made, and you can save yourself waiting around time if you stay informed. Carts will be provided to help move boxes, but if you have carts feel free to bring them as that will save you a tiny bit of time as well. Work gloves are also helpful for carrying boxes. You might consider a tarp to protect your vehicle’s interior from any leaks for a long trip, especially in summer.
**DO NOT LEAVE YOUR ORDER UNATTENDED** It is a fast moving environment, and sometimes someone might accidentally grab your box. Use the buddy system and watch over each other's stuff. You are responsible for your own order at all times, and no refunds will be issued because you left your stuff unattended.
AGAIN: There are sometimes DELAYS on delivery day!!!! It doesn't happen all that often, but it DOES happen sometimes. Please remember, this is not retail, and sometimes there will be challenges on delivery day. Truckers sometimes are faced with unforseen challenges at deliveries before ours. Please DO NOT SCHEDULE TIGHTLY on that day!! Stay FLEXIBLE and stay tuned to the facebook page for any notification of delays, that is our primary means of communication. Be sure to have your cell phone with you, and when ordering, be sure that the number you have entered into your order account is your cell phone, so I can reach you if need be.
**IMPORTANT INFO REGARDING SAFETY:** We love your kiddos and want them to be safe from harm. So on delivery day, please find a sitter and leave them at home. Or bring a sitter with you to safely wait in the car with them. Up to you. But we CANNOT have kids (minors, non adults) or pets outside of the car on delivery day. As the warehouse owner says: "This is an active warehouse. Everything you see here can kill you, and it will hurt the whole time you are dying." To that end... here's a bit of necessary verbiage that you are agreeing to when you place an order on this website: I understand that Woods Distribution's insurance does not cover individuals who are not part of Woods Distribution's day to day operations and/or who are performing activities not consistent with Woods Distribution's normal business practices.
NO SHOWS on Delivery Day:
IF YOU (OR SOMEONE DESIGNATED BY YOU) HAVE NOT PICKED UP YOUR ORDER BY THE TIME THE LAST PERSON WHO HELPED TO UNPACK IS GONE, YOUR ORDER WILL BE FORFEITED WITH NO REFUND. At that point the order will become the property of the organizer, and will be kept or distributed or sold at her sole discretion. We will not call and chase you down, it will not be delivered to you, it will not be taken home and held for you, it will not be left outside at the dock, and we will not wait for you. Please, be responsible, we aren't going to babysit your dog food. If something comes up, get someone to go in your place, make arrangements, etc. Again, don't be "that guy"!! Make friends within the co-op group, it's helpful to have them in emergencies. Plus, it's a cool group of dog loving folks!
If you have any questions, please read through the content above very carefully. If the answer is not here, then call Cindy at 214-535-4367.
By placing an order on the website, you are agreeing to all of the terms listed there, and hold the co-op and its organizers, Woods Distribution Solutions, LLC and all warehouse operators and owners harmless of any loss whether material or financial. No refunds or reimbursements will be given, no exceptions will be made.
Rough timelines:
We order roughly every 10 weeks, sometimes 9, sometimes 11. These dates are subject to change, but the NEXT planned order and delivery can be found at the links below for each group. I highly recommend purchasing an EXTRA WEEK each time, beyond what you will actually need, in case the next delivery gets delayed for whatever reason. We’ve been very lucky and have never had that issue, but I have seen it happen with other groups, especially around the holidays.
DALLAS schedule: https://teamup.com/ksh5ivv8we4f4xega3
FORT WORTH schedule: https://teamup.com/kszkvr788qo19k7k3p
Helpful product info & tips:
Click for my Ross Wells product playlist:
